CINCINNATI (FEBRUARY 27, 2017) – Assisting Hands Home Care of Cincinnati and Northern Kentucky announced today that it received the distinguished Best of Home Care™ – Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 15 or more quality metrics. As a Leader in Excellence, Assisting Hands Home Care of Cincinnati and Northern Kentucky is now ranked among the top four to five percent of home care providers participating in the Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates Assisting Hands Home Care of Cincinnati and Northern Kentucky’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10 percent of Assisting Hands Home Care of Cincinnati and Northern Kentucky’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Assisting Hands Home Care of Cincinnati and Northern Kentucky received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Assisting Hands Home Care of Cincinnati and Northern Kentucky management team set goals to reach the highest level of excellence possible.
“We at Assisting Hands Home Care in Cincinnati and Northern Kentucky are extremely humbled to receive this distinction,” said Greg Kling, owner of Assisting Hands Home Care in Cincinnati and Northern Kentucky. “Our entire team is committed to achieving our mission of ‘Improving the Quality of Life’ for our clients and caregivers. This award exemplifies the highest award in home care and to be compared to our peers nationwide only makes it that much more significant and gratifying that our efforts are recognized by our clients and employees.”
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize Assisting Hands Home Care of Cincinnati and Northern Kentucky as a Leader in Excellence. We’ve been impressed by their commitment to their clients and caregivers, as well as the quality of the overall care they provide. They really stand out in their market as a top home care provider.”
To find out more about Assisting Hands Home Care of Cincinnati and Northern Kentucky’s commitment to excellence, please visit assistinghands.com/cincinnati or call 513-729-9999.
About Assisting Hands Home Care of Cincinnati and Northern Kentucky
At Assisting Hands, our mission is to offer our clients the very finest personalized non-medical care, allowing them to live safely and comfortably in their own homes. Our trained dependable caregivers and personal assistants can help overcome those challenges and make home an even better place to be. Our services range from dementia care, companionship, meal preparation, medication reminders, shopping and errands, light housekeeping and laundry, to personal care and help with bathing and dressing.
About Home Care Pulse
Home Care Pulse is the industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.
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